GBP Verification and Reinstatement Playbook

GBP Verification and Reinstatement Playbook

If your profile can’t verify—or worse, gets suspended—you lose local visibility overnight. Use this GBP verification and reinstatement process to get approved and stay approved.

Bulletproof Verification (Video Script Included)

Prep checklist:

• Exterior signage, entrance, suite/building number

• Interior workspace, tools/equipment, inventory

• Business documents on-site (license, utility bill, insurance)

30–60s video script:

1. Start outside: show street → building sign → entrance.

2. Show business name on door/suite.

3. Walk to interior workspace, tools, or vehicles.

4. Show business docs with name/address (no sensitive numbers).

5. End with business card or invoice showing the same NAP.

Common Verification Fails (and Fixes)

• SAB shows home only: Hide home address, set service areas, show vehicles and tools.

• No signage: Use branded vehicle + interior workspace proof.

• Mismatch NAP: Ensure website, citations, and docs match exactly.

Avoiding Suspensions

• Don’t keyword-stuff the business name.

• Don’t share a phone number across unrelated businesses.

• Don’t claim virtual offices or PO boxes as locations.

• Keep hours realistic; update holiday/special hours.

Reinstatement: Evidence That Wins

Gather a single, consistent bundle:

• Government business license with matching NAP

• Utility/insurance bill showing address

• Photos/video taken recently (exterior/interior/vehicles)

• Lease or signage invoice (if available)

• Live website with matching NAP and service page

Your Reinstatement Narrative (Short & Clear)

• Who you are, what you do, where you serve

• Why you believe the suspension was an error

• What evidence proves real-world operations

• Confirmation that policies are now met (e.g., address rules)

After Reinstatement

• Lock NAP changes; centralize edits

• Add posts/photos to refresh activity

• Monitor for suggested edits and competitor spam

CTA: Stuck in verification or suspension? We can assemble your GBP verification and reinstatement file and handle the submission.