How to Edit Your ChatGPT Business Profile: Step-by-Step Tutorial

Once my business verification was complete, I could start editing the information in my ChatGPT business profile. In this follow-up walkthrough, I work through the category, description, contact details, location, and operating hours for Sequoia GEO.

Watch the full tutorial on YouTube

Not claimed yet? Start with How to Claim Your Business on ChatGPT: Step-by-Step Setup. This tutorial begins after that verification step.

Editing your business information

1. Open the business information editor. In my account, the verification prompt was gone and editing was available. If your profile still requests verification, complete that process before assuming the same controls will be accessible.
2. Choose a category that fits the business. I reviewed the category list and selected the closest match. Additional suggestions appeared after I entered a description. My interface appeared to allow one selected category; check the choices and behavior shown in your own account.
3. Add a description. I filled out the optional description to explain the business. The longer draft did not fit, but the screen did not show a numeric character limit. Use accurate, concise wording and confirm that it saves.
4. Review contact information. Check the website, business phone number, and email. Saving the contact information triggered an email verification code in my flow. Use contact details your team monitors and complete any verification requested.
5. Confirm the location. Review the business address shown and follow the confirmation prompt. The video demonstrates the controls offered for my business; it does not establish how every service-area business should configure an address.
6. Set hours and time zone. I selected the operating days, applied the hours, and confirmed Pacific Time, Los Angeles. Check the days, hours, and time zone before saving your own profile.

Photos and products: what was left unfinished

I attempted to upload one image. The interface then required at least three photos before saving, so I discarded the changes and left the photo task for later. The tutorial shows that interruption rather than a completed photo upload.

For a home service business, use images that accurately represent the company, its people, and its work. The video mentions a plumber in front of a plumbing truck as an example. Check the current upload instructions for your account instead of treating the number shown in this recording as a permanent platform-wide requirement.

The products section requested domain verification. I did not complete that step or add products in this video. Business-profile verification and the domain verification requested for products should not be treated as the same completed task.

What a home service owner should check

• Does the description explain what the company actually does?
• Do the website, phone number, and email send customers to the right place?
• Are the location, operating days, hours, and time zone accurate?
• Which changes saved, and which still require a verification or upload step?

The verification wait I mention is one account's experience, not a promised turnaround. Editing a profile also does not guarantee recommendations, leads, or booked jobs. Keep the information accurate, and distinguish profile updates from the results you later observe.

Full video transcript

Exported from the final edited Descript composition. Paragraph spacing is cleaned up; the spoken wording is retained. References to category behavior, photo requirements, and timing describe what appeared during this recording.

Download the transcript as text